Shipping Policy
Here’s a draft **Shipping Policy** for your website **AI Digital Flow** (aidigitalflow.in). Since you’re offering a digital-service platform (not physical goods), I’ve tailored the policy accordingly — you can modify further to match your exact workflow, geography, payment/gateway specifics, etc.
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### Shipping / Delivery Policy
**1. Scope of this Policy**
This policy applies to all digital services, subscriptions, and licenses purchased via this Website (“Service(s)”). It details how access or deliverables will be made available to you after purchase.
Note: This is **not** a shipping policy for physical goods — if you begin offering physical materials, separate terms may apply.
**2. Service Activation & Delivery**
* Upon successful payment and account setup, your selected plan or license will be made active immediately or within [insert expected timeframe, e.g. “within 1 hour”] of verification.
* You will receive a confirmation email (to the email address you provided) which includes:
* The plan / service you purchased
* Access credentials (if applicable) or instructions on how to access the dashboard
* Any relevant onboarding links, documentation or user guide
* If manual verification is required (for example identity/organisation checks), the activation time could extend to up to [insert, e.g. “24 hours”] on business days.
**3. Geographic Coverage**
Services are available to customers in India (and/or internationally) unless otherwise specified. Tax, currency, or regional restrictions may apply depending on your location. If we are unable to provide services to your region, we will notify you accordingly.
**4. Payment & Access Dependence**
* Access to the service is contingent on successful payment, compliance with our Terms and Conditions, and verification if required.
* If payment fails or is reversed (chargeback, refund), access may be suspended or terminated.
**5. Refunds, Cancellations & Downgrades**
* For monthly/annual subscription plans: You may cancel your plan as per our Terms and Conditions. Upon cancellation you will continue to have access until the end of your current paid period. After that the service will not renew.
* Upgrades/downgrades: If you change plans mid-cycle, any pro-rata adjustments will be carried out as per the policy outlined in our T&Cs.
* No physical shipping means no delivery delays due to courier/transport. Issues are typically technical or verification-related (see Section 6).
**6. Issues with Delivery or Access**
If you do **not** receive access (login credentials, confirmation email, etc) within the expected timeframe:
* Check your spam/junk folder.
* Verify that you entered accurate email and contact details.
* Contact our support team at [support@aidigitalflow.in](mailto:support@aidigitalflow.in) (or call +91 7841888097) — we aim to respond within [insert timeframe, e.g. “4 business hours”] on business days.
* If the issue arises from verification or compliance (for example due to identity/business checks), we will notify you of the required action required to proceed.
**7. How Changes to This Policy Are Communicated**
We reserve the right to amend this Shipping/Delivery Policy from time to time (for example to reflect changes in service availability or verification workflows). When we do, we’ll update the “Last updated” date below and display the revised policy on the Website. Continued use of our services after the update constitutes your acceptance of the new terms.
**8. Effective Date**
This policy is effective as of [insert date: e.g. “5 November 2025”].
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**Last updated:** 5 November 2025